Privacy Policy
Last updated: 30 September 2026
This policy explains how Caprisious ("we", "us") collects, uses and protects your personal information when you visit caprisious.com or shop with us. We process personal data in line with applicable UAE law, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.
Information we collect
- Account and order details: name, email, phone number, shipping and billing addresses, order history, returns and store credit.
- Payment information: payments are processed by our payment providers. We do not store your full card number or security code on our systems.
- Communications: messages you send us by email, WhatsApp, the contact form or social media.
- Device and usage data: IP address, browser type, pages viewed and products browsed. Analytics and marketing cookies are only used if you consent to them.
- Affiliate information: if you join our affiliate program, the details you provide in your application and the payout details needed to pay commission.
How we use your information
- To process, deliver and support your orders, returns and exchanges.
- To send order confirmations, shipping updates and service messages.
- To send marketing emails, only if you subscribed. You can unsubscribe at any time.
- To prevent fraud and keep our store secure.
- To understand how our website is used and improve it.
Sharing your information
We do not sell or rent your personal information. We share it only with service providers who help us run the store, such as payment providers, delivery couriers, email and hosting providers, and only as needed for them to do their job. We may also disclose information when required by law.
Cookies
We use essential cookies to run the store (for example your bag, language and currency). Analytics and marketing cookies are optional and only set with your consent. You can change your choice at any time from the cookie settings link in the footer or through your browser.
How long we keep data
We keep order records for as long as needed for accounting, tax and legal obligations. Other data is kept only as long as necessary for the purposes above.
Security
We use encryption in transit, hashed passwords, access controls and trusted providers to protect your data. No online service can be completely secure, but we work hard to protect your information.
Your rights
You can ask to access, correct or delete your personal information, or to stop marketing messages, by contacting us. We'll respond within a reasonable time.
Third-party links
Our website links to social media and other websites. Their privacy practices are their own; please review their policies.
Changes
We may update this policy from time to time. The latest version is always on this page.
Contact us
Email: info@caprisious.com
WhatsApp: +971 50 152 1004